The art of asking open-ended questions

I still remember the worst discovery call of my career. I was twenty minutes into what…

Drip campaigns in CRM: Setup and best practices

A CRM with drip campaign capabilities automates personalized email sequences based on real contact data, deal…

CRM tools with automation: Our top picks for 2025

Customer relationship management (CRM) is the backbone of every sales and marketing operation — but without…

How to end a sales email: Closing statements & tips from a quota-carrying salesperson

As a B2B salesperson for companies like IBM and Open Text, I’ve had to work hard…

Creating an effective business development plan from concept to execution

I distinctly remember a meeting when our sales and marketing teams brainstormed how to grow the…

5 best AI CRMs for real estate agents: The 2026 roundup

Real estate professionals work with a diverse range of clients, property types, price points, and locations…

My 8 favorite invoice & billing software solutions for small businesses

For the longest time, I was on the fence about creating manual invoices versus using invoice…

How purchase orders streamline your business — what to know and how to get started

Purchase order numbers. I wonder how many invoices I’ve added PO numbers to in my years…

Business automation tools for companies serious about growth

Growing companies struggle to grow when marketing, sales, and service departments are buried in manual tasks,…

How I meet with C-level and win deals as a seasoned sales rep

Most reps aren’t prepared to sell to C-level executives. Here’s my honest take: Most salespeople are…

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