Redfin Second-Quarter 2020 Revenue up 8% Year-over-Year to $214 million

SEATTLE, July 30, 2020 /PRNewswire/ — Redfin Corporation (NASDAQ: RDFN) today announced financial results for the second quarter ended June 30, 2020. All financial measures, unless otherwise noted, are presented on a GAAP basis and include stock-based compensation, depreciation and amortization, and expenses related to actions taken in response to COVID-19.

Revenue increased 8% year-over-year to $214 million during the second quarter. Gross profit was $46 million, a decrease of 5% from $48 million in the second quarter of 2019. Real estate services gross profit was $46 million, a decrease of 6% from $49 million in the second quarter of 2019. Real estate services gross margin was 34%, compared to 32% in the second quarter of 2019. Operating expenses were $50 million, a decrease of 17% from $61 million in the second quarter of 2019. Operating expenses were 24% of revenue, down from 31% in the second quarter of 2019.

Net loss was $6.6 million, compared to net loss of $12.6 million in the second quarter of 2019. Dividend on our convertible preferred stock issued in April 2020 was $1.3 million in the second quarter. Net loss attributable to common stock was $7.9 million. Stock-based compensation was $7.2 million, up from $5.9 million in the second quarter of 2019. Depreciation and amortization was $3.6 million, up from $2.2 million in the second quarter of 2019. Interest income was $0.4 million and interest expense was $2.7 million, compared to $1.9 million and $2.2 million, respectively, in the second quarter of 2019. Direct and incremental costs related to COVID-19 were $6.2 million and are included in the general and administrative expenses.

Net loss per share attributable to common stock, basic and diluted, was $0.08, compared to net loss per share, basic and diluted, of $0.14 in the second quarter of 2019.

“Redfin blew away our second-quarter financial targets,” said Redfin CEO Glenn Kelman. “Within the span of a single quarter, year-over-year changes in demand went from -41% to +40%, a level of volatility that I have never seen in nearly 30 years of business. Over the past two months, Redfin’s online visits and customer inquiries have been growing at a faster rate than at any point in the last three years. We’re inside a tornado, hiring agents, lenders and closing specialists at breakneck speed to keep up with demand, but also mindful that the bottom of the economy could fall out a second time.”

Second Quarter Highlights

  • Reached market share of 0.93% of U.S. existing home sales by value in the second quarter of 2020, a decrease of 0.01 percentage points from the second quarter of 2019 and consistent with the first quarter of 2020.(1)
  • Saved homebuyers and sellers over $39 million in the second quarter of 2020. This includes the savings Redfin offers buyers through the Redfin Refund and sellers through Redfin’s lower listing fee when compared to a 2.5% listing commission.
  • Continued to navigate through COVID-19 and adapt to rapid shifts in the housing market and economy by creating new technologies and policies to keep customers and employees safe. Strengthened the company’s long-term competitive advantage as the virtual brokerage leader with new tools and features, including:
    • Making it easier for customers to request an in person or virtual tour or listing appointment and giving agents the power to specify their preference for in-person or video appointments within Redfin’s proprietary scheduling software;
    • Updating the web and mobile search experience to highlight homes with virtual walkthroughs and recorded video tours;
    • Launching a new Agent Dashboard, allowing agents from any brokerage to upload a video tour or virtual walkthrough to Redfin;
    • Launching a virtual comparative market analysis presentation for Redfin agents to present to a seller during consultation;
    • Creating a Shortlist feature, a new way for homebuyers to categorize and highlight the top homes among their Redfin Favorites and communicate preferences with their agent;
    • Developing new tools for homeowners to easily request a home valuation analysis and more easily compare a RedfinNow cash offer to listing with an agent.
  • Welcomed back most Redfin employees who were furloughed in early April and resumed hiring in a number of markets to meet resurgence of customer demand.
  • Developed, produced, and launched new television ads focusing on Redfin’s virtual brokerage capabilities.
  • Resumed RedfinNow offers in Austin, Boulder, Dallas, Denver, Houston, Inland Empire, Los Angeles, Orange County, San Antonio and San Diego in response to a strengthening housing market.
  • Expanded self-service technology by launching Direct Access for our home selling customers in 13 markets. This feature allows buyers to self-tour vacant homes listed by Redfin agents, a particularly valuable option for buyers who wish to limit in-person interactions. In the second quarter, we enabled over 300 self-tours of seller-owned homes and more than 750 self-tours of RedfinNow-owned homes.
  • Recommitted to ongoing efforts to make Redfin a more diverse, inclusive, and equitable workplace and to fight racism and discrimination in the real estate industry, including:
    • Committing to set diversity-related goals for executives’ 2021 performance bonuses;
    • Reporting on diversity metrics on our quarterly earnings calls;
    • Extending inclusive management training to all managers in the third quarter; and
    • Announcing a commitment to launch an executive- and employee-funded philanthropic effort to increase housing access for low-income or under-served communities.
  • Earned a profit in the Redfin Mortgage business in May and June. Redfin Mortgage expanded to Arizona, Delaware, and New Hampshire and closed its first refinance loan. While the refinancing product is in its infancy, it introduces Redfin Mortgage to a vast new customer base of existing homeowners.
  • Expanded the brokerage into Anchorage, Alaska. Redfin is now serving customers in 43 states and the District of Columbia and its home search site covers 79% of the U.S. population.

(1) We calculate the aggregate value of U.S. home sales by multiplying the total number of U.S. existing home sales by the mean sale price of these homes, each as reported by the National Association of REALTORS®. We calculate our market share by aggregating the home value of brokerage and partner real estate services transactions. Then, in order to account for both the sell- and buy-side components of each transaction, we divide that value by two-times the estimated aggregate value of U.S. home sales.

Business Outlook

The following forward-looking statements reflect Redfin’s expectations as of July 30, 2020, and are subject to substantial uncertainty.

For the third quarter of 2020 we expect:

  • Total revenue between $214 million and $225 million, representing a year-over-year decrease between 10% and 6% compared to the third quarter of 2019. Properties segment revenue between $10 million and $14 million is included in the guidance provided.
  • Net income between $18 million and $23 million, compared to net income of $6.8 million in the third quarter of 2019. This guidance includes approximately $8.8 million of expected stock-based compensation and $3.8 million of expected depreciation and amortization. Net income attributable to common stock will include the value of dividend on our convertible preferred stock, which we expect to pay in shares of our common stock.

Conference Call

Redfin will webcast a conference call to discuss the results at 1:30 p.m. Pacific Time today. The webcast will be open to the public at The webcast will remain available on the investor relations website for at least three months following the conference call.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of federal securities laws, including our future operating results, as described under Business Outlook. We believe our expectations related to these forward-looking statements are reasonable, but actual results may turn out to be materially different. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties identified under the heading “Risk Factors” in our annual report for the year ended December 31, 2019, as supplemented by our quarterly report for the quarter ended June 30, 2020, both of which are available on our Investor Relations website at and on the SEC website at All forward-looking statements reflect our beliefs and assumptions only as of the date of this press release. We undertake no obligation to update forward-looking statements to reflect future events or circumstances.

About Redfin

Redfin ( is a technology-powered residential real estate company, redefining real estate in the consumer’s favor in a commission-driven industry. We do this by integrating every step of the home buying and selling process and pairing our own agents with our own technology, creating a service that is faster, better and costs less. We offer brokerage, iBuying, mortgage, and title services, and we also run the country’s #1 real estate search site, offering a host of online tools to consumers, including the Redfin Estimate. We represent people buying and selling homes in over 90 markets in the United States and Canada. Since our launch in 2006, we have saved our customers over $800 million and we’ve helped them buy or sell more than 235,000 homes worth more than $115 billion.

Redfin may post updates about COVID-19’s impact on the U.S. residential real estate industry or its business on its company blog at We encourage investors and others interested in our company to review and subscribe to the information we post on our company blog, as some of the information may be material.


Redfin Corporation and Subsidiaries
Consolidated Statements of Comprehensive Loss
(in thousands, except share and per share amounts, unaudited)
Three Months Ended June 30,Six Months Ended June 30,
Total revenue213,665197,780404,660307,922
Cost of revenue(1)
Total cost of revenue167,626149,434345,742256,821
Gross profit46,03948,34658,91851,101
Operating expenses
Technology and development(1)17,96116,06338,23531,620
General and administrative(1)(2)23,02217,65447,34939,102
Total operating expenses50,46560,767120,774130,972
Loss from operations(4,426)(12,421)(61,856)(79,871)
Interest income4371,9131,5404,229
Interest expense(2,665)(2,153)(5,109)(4,290)
Other income (expense), net4336(1,303)128
Net loss$(6,611)$(12,625)$(66,728)$(79,804)
Dividend on convertible preferred stock(1,284)(1,284)
Net loss attributable to common stock—basic and diluted(7,895)(12,625)(68,012)(79,804)
Net loss per share attributable to common stock—basic and diluted$(0.08)$(0.14)$(0.71)$(0.88)
Weighted average shares of common stock—basic and diluted98,785,31891,216,88696,114,01290,915,334
Other comprehensive income (loss)
Net loss$(6,611)$(12,625)$(66,728)$(79,804)
Foreign currency translation adjustments337(22)38
Unrealized gain (loss) on available-for-sale securities(137)64216
Total comprehensive loss$(6,745)$(12,582)$(66,329)$(79,760)
(1) Includes stock-based compensation as follows:
Three Months Ended June 30,Six Months Ended June 30,
Cost of revenue$1,769$1,328$3,407$2,793
Technology and development3,1242,6856,7725,341
General and administrative1,9601,5143,5103,513
(2) Includes direct and incremental costs related to COVID-19 of $7,525, which are partially offset by $1,292 in employee retention credits allowed under the CARES Act, for the three and six months ended June 30, 2020
Redfin Corporation and Subsidiaries
Consolidated Balance Sheets
(in thousands, except share and per share amounts, unaudited)
June 30, 2020December 31, 2019
Current assets
Cash and cash equivalents$325,352$234,679
Restricted cash35,10212,769
Short-term investments128,05670,029
Accounts receivable, net34,18219,223
Loans held for sale42,43921,985
Prepaid expenses7,62414,822
Other current assets4,5553,496
Total current assets586,747451,593
Property and equipment, net41,41439,577
Right-of-use assets, net47,69752,004
Long-term investments18,79230,978
Goodwill and intangibles, net11,26011,504
Other non-current assets9,43010,557
Total assets$715,340$596,213
Liabilities, mezzanine equity and stockholders’ equity
Current liabilities
Accounts payable$3,389$2,122
Accrued liabilities48,96738,022
Other payables27,6147,884
Warehouse credit facilities40,56621,302
Secured revolving credit facility7,2154,444
Current lease liabilities11,61411,408
Total current liabilities139,36585,182
Non-current lease liabilities54,36259,869
Convertible senior notes, net122,884119,716
Non-current payroll tax liabilities3,668
Total liabilities320,279264,767
Commitments and contingencies
Series A convertible preferred stock—par value $0.001 per share; 10,000,000 shares authorized; 40,000 and no shares issued and outstanding, respectively39,801
Stockholders’ equity
Common stock—par value $0.001 per share; 500,000,000 shares authorized; 99,394,432 and 93,001,597 shares issued and outstanding, respectively9993
Additional paid-in capital673,234583,097
Accumulated other comprehensive income44142
Accumulated deficit(318,514)(251,786)
Total stockholders’ equity355,260331,446
Total liabilities, mezzanine equity and stockholders’ equity$715,340$596,213
Redfin Corporation and Subsidiaries
Consolidated Statements of Cash Flows
(in thousands, unaudited)
Six Months Ended June 30,
Operating Activities
Net loss$(66,728)$(79,804)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization6,8653,809
Stock-based compensation14,41612,282
Amortization of debt discount and issuance costs3,4773,031
Non-cash lease expense4,5222,943
Impairment costs1,420
Change in assets and liabilities:
Accounts receivable, net(14,959)(23,323)
Prepaid expenses and other assets5,4461,230
Accounts payable1,0401,350
Accrued liabilities, other payables, and non-current payroll tax liabilities14,24426,489
Lease liabilities(5,481)(3,301)
Origination of loans held for sale(294,076)(153,335)
Proceeds from sale of loans originated as held for sale274,595128,080
Net cash provided by (used in) operating activities8,744(143,609)
Investing activities
Purchases of property and equipment(6,072)(9,504)
Purchases of investments(88,724)(70,312)
Sales of investments3,183100
Maturities of investments40,351
Net cash used in investing activities(51,262)(79,716)
Financing activities
Proceeds from the issuance of convertible preferred stock, net of issuance costs39,801
Proceeds from the issuance of common stock, net of issuance costs69,701
Proceeds from the issuance of shares resulting from employee equity plans11,0528,965
Tax payments related to net share settlements on restricted stock units(6,065)(1,792)
Borrowings from warehouse credit facilities290,891149,900
Repayments to warehouse credit facilities(271,627)(125,206)
Borrowings from secured revolving credit facility39,587
Repayments to secured revolving credit facility(36,816)
Other payables—deposits held in escrow19,05611,602
Principal payments for finance lease obligations(30)
Cash paid for debt issuance costs(4)
Net cash provided by financing activities155,54643,469
Effect of exchange rate changes on cash and cash equivalents(22)38
Net change in cash, cash equivalents, and restricted cash113,006(179,818)
Cash, cash equivalents, and restricted cash:
Beginning of period247,448439,055
End of period$360,454$259,237
Redfin Corporation and Subsidiaries
Supplemental Financial Information and Business Metrics
Three Months Ended
Jun. 30, 2020Mar. 31, 2020Dec. 31, 2019Sep. 30, 2019Jun. 30, 2019Mar. 31, 2019Dec. 31, 2018Sep. 30, 2018Jun. 30, 2018
Monthly average visitors (in thousands)42,53735,51930,59535,63336,55731,10725,21229,23628,777
Real estate services transactions
Real estate services revenue per transaction
Aggregate home value of real estate services transactions (in millions)$7,576$6,098$7,588$9,157$8,986$4,800$5,825$7,653$7,910
U.S. market share by value0.93%0.93%0.94%0.96%0.94%0.83%0.81%0.85%0.83%
Revenue from top-10 Redfin markets as a percentage of real estate services revenue63%61%62%63%64%64%66%66%68%
Average number of lead agents1,3991,8261,5261,5791,6031,5031,4191,3971,415
Redfin Corporation and Subsidiaries
Supplemental Financial Information
(unaudited, in thousands)
Three Months Ended June 30,Six Months Ended June 30,
Real estate services revenue
Brokerage revenue$128,543$145,399$230,894$226,713
Partner revenue6,5067,44712,79112,023
  Total real estate services revenue135,049152,846243,685238,736
Properties revenue72,18439,908151,28261,281
Other revenue7,2465,28111,4968,329
Intercompany eliminations(814)(255)(1,803)(424)
Total revenue$213,665$197,780$404,660$307,922
Cost of revenue
Real estate services$88,799$103,616$182,361$184,399
Intercompany eliminations(814)(255)(1,803)(424)
Total cost of revenue$167,626$149,434$345,742$256,821
Gross profit by segment
Real estate services$46,250$49,230$61,324$54,337
Total gross profit$46,039$48,346$58,918$51,101
Gross margin (percentage of revenue)
Real estate services34.2%32.2%25.2%22.8%
Total gross margin21.524.414.616.6


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